For organizations that serve large numbers of employees or members. Instead of scattered calls, office visits and messages: one official WhatsApp number in your name, where members ask questions, submit requests and track them, and your team replies and follows up from a browser dashboard.
Tailoredsetup + annual subscription
We send a written proposal after a short session to understand your services. Any Meta messaging fees are stated in the proposal.
Instant answers on opening hours, locations and procedures, any time.
Members submit requests in clear steps and get a tracking number to follow progress.
Logged, routed to the right team, and the member is told when it is closed.
Facilities, events and appointments, with a reminder before the time.
Certificates, letters and forms, without calls or office visits.
Sent only to members who opted in, such as scheduled maintenance or events.
No app to install. Each staff member signs in and sees their department's chats.
Each chat goes to the right team automatically, or staff transfer it in one click.
Supervisors see open and overdue chats and step in when needed.
Requests, response and closing times per department: clear evidence of service levels.
A session with your team to map services, frequent questions and departments.
The official number, flows and templates in Arabic and English.
We test with a small group of members and adjust before launch.
We open it to everyone and follow up with a monthly report.
No. The WhatsApp already on their phone is enough.
We set up an official number in your organization's name on the WhatsApp Business Platform; an existing number of yours can be used after review.
No. Alerts and announcements go only to members who opted in, and they can stop them at any time.
Your staff, according to their permissions, and our team for technical support only. Data retention and deletion are agreed in the contract.
It depends on the number of services; we state it in the proposal.